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Posting

Posts, review, and events and opportunities.

About posts sent for reviewWhy a post waits for a moderator, and how long it takes.
How to delete a postDeleting, undoing, and why posts can't be edited.
About event and opportunity reviewWhat a listing needs, and what to do if it isn't approved.

Safety

Reporting, muting, blocking and messages from strangers.

How to report a post, profile or messageWhat happens after you report, and when to go to eSafety.
How to mute or block someoneWhat each one hides, and how to undo it.
About message requestsMessages from people you don't follow, and who can message you.

Moderation decisions

Removals, suspensions, bans and appeals.

About removed postsThe notice you get, and what comes next.
About suspended accountsHow long a suspension lasts and what you can still do.
About banned accountsWhat a ban means and why it outlives the account.
How to appeal a decisionAsk a different moderator to look again, within 30 days.

Your account

Inviting friends, the age check, your data, deleting your account and organisations.

How to invite friendsShare your link, and follow each other when they join.
About the age checkWhy Mavuno is 16 and over, and how a review works.
How to download your dataA copy of everything Mavuno holds about you.
How to delete your accountWhat's deleted, what stays, and the one exception.
About location and photosMavuno knows your city and nothing more precise.
About organisations and teamsRun an organisation's profile with other people.
How to contact MavunoEmail a person. We aim to reply within 7 days.

Still stuck? Email bakari@mentorsoutreach.org. A person reads every message, and we aim to reply within 7 days.

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